Payment Policy

We accept payments through the website using popular payment methods like credit cards and debit cards (Visa, Mastercard, Apple Pay, Google Pay, Cartes Bancaires, JCB, Discover, ELO, Diners Club)

All our payments are securely processed and the site is compliant with all applicable practices for the same, including SSL certificates.

TROUBLESHOOTING PAYMENT ISSUES

In case of any issues related to payments, you can contact us via email at enquiries@swiftdoors.com

Some commonly occurring issues are mentioned below:

Payment Deducted but Order Confirmation Not Received: This happens if the network connection experiences a reset or the customer mistakenly hits Back or Refresh immediately after validating the payment. In this scenario, the payment might go through but the order details are not captured in our system. Resolving this is very simple. You can send an email mentioning the amount paid, the time of payment, and the link to the product that you intended to purchase. Our team will manually generate the order and share the confirmation with you.

Unable to Make Payment due to Some Error: This is extremely unlikely but in case you are unable to make a payment on the website, we request you to send us an email with a screenshot of the error message so that our team can investigate the issue and help you resolve it. You can also try an alternative payment method in such cases because certain payment methods might be experiencing temporary outages or might not be supported.

Encrypted transaction for your safety.

We guarantee that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information. Read more in our Privacy Policy.

If your card transaction is approved, the amount will be reserved immediately and an order confirmation email will be sent to your email address. If your card transaction isn’t approved, your order will be canceled automatically

How we protect your information

We uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands. Who we give your information to Payment processing people provide secure payment processing services. Note your payment card details are not shared with us by the provider.

Information we collect

The information you give us may include your name, postal and billing address, e-mail address, phone number, financial and credit card information, login and password details. If you provide us payment details or purchase through our Platforms, we will not store or collect your payment card details. Instead, that information is provided directly to our third-party payment processors who use your personal information. 

Business Information:-

Email Address: enquiries@swiftaluminium.com
Phone Number: +44 07946392308
Working Hours: Monday-Friday (10AM – 5PM) (GMT)
Business Address: Unit D1c, Harworth Industrial Estate Bryans Close Harworth, Doncaster, DN11 8RY, United Kingdom